What is a diploma in Front office
We are seeing
what are a career in the front office and Which front
office Training courses available diploma
in the Front office, Which is front
office manager duties and responsibilities as well as the Job description of the Front office manager. Front office executive represents first
point of contact with the clients of a Business, Hotel, Travel company,
Hospital or Industrial or non-industrial
area. Front office executive or manager duties are Directing, answering, phone
calls, Greeting clients, Good maintain communication skills, making
appointment, answering customer inquiries, handling correspondence, Doing the paperwork.
Front Office
Department is the most visible Department. Duties of the receptionist are answering
visitors' inquiries about a company and its products or services, sorting and
handling out email, phone calls.
Front Office Administrator-
Involves a great deal of multitasking. You can get work-chance with the team, manage
Task and group, Doing planning according to the needs.
Diploma In front
office
Course
|
Diploma In front Office
|
Course
Level
|
Diploma
|
Eligibility
|
Hsc complete In any recognized board
or university in any stream
|
Age
|
|
Duration
|
Year
|
Fees
|
Min 30k to max 1 lakh
|
Category
|
Diploma
|
Syllabus Of
Diploma In front Office
FRONT OFFICE
OPERATION
Introduction to the hotel world and the tourism industry.
Reservation
Reception
The Lobby Manager’s Desk
Cash billings –
Communications
Information about the hotel and city postal regulation,
Caring for guests
PRINCIPLES OF ACCOUNTING
Terms used for
accounting, the definition of book-keeping and objects
Book of
original entry
Cash book
Subsidiary
books
Ledger
Preparation of
final accounts
Depreciation
Capital and
revenue,
HOTEL ACCOUNTING
Introduction Of
hotel accounting system.
Revenue and
non-revenue producing department of the hotel.
Sales record
and control of minor revenue producing departments.
Fixing of room
rates and basis of charging room rents and uniform system of accounting.
Visitor tabular
ledger and guest weekly bill. Types of
ledgers used in hotels. NCR billing machines and it uses an introduction to the computerized accounting system.
Operating and
accounting ratios.
Night auditor’s
duties and responsibility and generation
of night audit reports.
BUSINESS COMMUNICATION
Introduction – definition, objectives, principles of
effective communication, and the importance of good communication.
Type of communication – formal, informal, verbal, written,
horizontal, vertical.
Essentials of a good business letter. Types of letters - Official, D.O.
Office Memos, Circulars, Notices, U.O.Note, Applications,
Bio-data (C.V.) covering letter, Invitations, Greetings, Regrets.
Telegrams, Phonograms, Trunk Calls, STD, ISD, Registered,
Insured and UPC letters.
Use of modern office equipment and gadgets.
Skill required For
Front office-
Naturally, good frond officer should have an excellent skill to
handling office and the client as well as the
Responsibility as
- Good personality
- Good communication
- Soft-spoken skill
- Active Listening
- Human resources management
- Strong technical receptionist skills.
- Ability to work independently.
- Exceptional time management.
- A genius organizer.
- Dependability.
- Outstanding interpersonal skills.
- Training
- Analytics skill
- Employee relationship
Job Role Of Front Officer
·
Front Desk Clerk.
·
Meeting and Event/Convention Planner.
·
Restaurant Manager
·
Accommodation Manager
·
A retail
cashier
·
Executive Assistant
·
Front Office,
·
Data Entry
·
cashier
·
receptionist
·
Front office executive
·
Executive Assistant,
·
Front Office, Teaching, training, counseling
· Personal assistant
·
Executive Assistant
·
Officer assistant
·
Manager assistant
·
Head assistant
·
Managing Director assistant
·
Front office
·
Receptionist
·
Front desk executive
·
Admin executive
·
Admin in charge
Industry Area of Front Office work
hotels, resorts, tour agencies, travel agencies and
restaurants etc.Engineering, Cement, Metals, Pharma, Biotech, Clinical
Research, Accountancy, BPO, Call Centre, ITeS, Education, Teaching, Training,
Retail banking
Job responsibility
- Managing front desk operations.
- Helping in arranging interviews for new candidates.
- Coordinating with other staffing departments to ensure the smooth running of operations.
- Transferring calls to the correct department.
- To Check security register, floral register, Bisleri register on a daily basis
- To ensure receipt of magazines and newspapers and ensure display of the latest version in the reception as well as the removal of the outdated magazines.
- To ensure smooth functioning of VC when IT person not available
- To maintain and upkeep of front office
- To maintain Daily attendance, Generate Monthly attendance
- To maintain hygiene at the reception area, Conference room a register is updated on a daily basis.
- To maintaining Inward/Outward Couriers, making an entry in the registers.
- To manage visitors, employee attendance and official Courier
- To prepare and update Extension and international list
- To prepare database Employees to contact details, vendor contacts and updating it.
- To prepare a database of employees contact details, vendor contacts and updating it
- To receive, inform, guide visitors including coordination with employees
- To respond to Incoming and outgoing calls
- To respond to Incoming and Outgoing calls
- To support in the event management
- To update of Leave Records of Employees
Salary - A front office manager is a senior person in
an office environment. Manager maintain a professional work environment and many
job responsibility as a job role a front office manager earns an average salary in India
has 1,50000 to 4,50,000 Rs per year
Top 10 colleges
Colleges
|
State
/City
|
Institute of Hotel Management Catering
Technology and Applied Nutrition,
|
Chennai,
|
Delhi Institute of Hotel Management
and Catering Technology,
|
Delhi
|
Jodhpur IHM
|
|
Chennai's Amirta International
Institute of Hotel Management, Bengaluru Campus
|
Karnataka
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MDU - Maharshi Dayanand University,
|
Rohtak
|
MDU - Maharshi Dayanand University,
|
Noida
|
PU-Poornima university
|
Jaipur
|
La Sphere School of Hotel Management
|
Mumbai
|
Institute of Hotel Management,
Catering Technology and Applied Nutrition, Srinagar
|
Shrinagar
|
Last word I hope you understand this article on the front office training course,
front office manager, front office manager job description, front office manager salary in India,.if any trouble this article please write the comment in the comment box
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