Making a decision without thinking or thinking too much to
the point of not making a decision are lethal business situations.
Every entrepreneur has to be a decision maker, even if it is
overloaded with information, or if it is too emotional employees, angry
customers or competitors attacking from all directions. Making a decision
without thinking or thinking too much to the point of not making a decision are
lethal business situations. The challenge is to find the right balance and make
good and timely decisions all the time.
It is a difficult challenge. According to an investigation
by Paul Nutt of Ohio State, business decision makers fail half the time in the
initial decisions for their businesses.
Much has been written about the mental process of the most
successful decision makers, including Warren Buffet and Elon Musk. Some spend time
every day to make thoughtful thoughts, regardless of how busy and busy their
schedules are, while others apply sabbaticals away from the office on a regular
basis to refresh their mind. However, everyone seems to have similar thinking
habits in their daily decision-making process.
1. Stop thinking
before making a decision.
It is tempting to make an accelerated decision based on our
instinct or past decisions, especially in a period of crisis or when we are
stressed. As leaders, the way you keep things under control and the way you
make decisions will set the pattern that others will follow. Set the example so
that you always think first and all actions are deliberate.
2. Focusing
completely, but selectively, on problems that have consequences.
Trying to divide your attention among many issues at the
same time does not work. First select the problems that are important to you
and delegate the rest. Then dedicate to those things that you selected your
entire attention to make timely and thoughtful decisions. But do not let too
much thinking take you to the point of not making any decision.
3. Use the
interaction from person to person to reaffirm your thinking.
Most of the decision-making problems in a business are
complex enough to require the direct contribution of a key element or to test
your understanding. Although text messages or emails may seem more convenient,
they do not reflect the tone or non-verbal communication you need to take into
account to make the best decision.
4. Assign time and
contiguous processes for critical decisions.
Having many short dialogues separated by other activities in
a chaotic environment does not facilitate deep thinking or lasting decisions.
The cost of recovering from a bad decision can far outweigh the effort to
manage the thought process with the right people, at the right time and place.
5. Think of an execution plan, beyond the potential decisions.
Planning the following steps before finalizing a decision
will validate your thinking or may give you clarity about whether you need to
work more on this. Decisions made without adequately considering the
consequences of execution often trigger more serious long-term problems.
6. Discuss your
thought process while communicating a decision.
The decisions that are said in the form of edicts are never
satisfactory and can cause a negative response that contravenes a good
decision. The most respected leaders have no qualms about summarizing their
thinking process and take the time to effectively communicate the key points to
the relevant elements in their organization.
7. Manage and monitor
the resulting implementation.
Even the best thought process and a good decision can be
weakened by events that you can not predict or by people who do not understand
them. Small corrections on the fly that are made quickly and efficiently,
coupled with a good follow-up, can prevent new and more serious problems and
make your decision right from the start.
The ability to make good decisions in a timely manner is
what defines you as an entrepreneur. It is not a talent that everyone is born
with, but it is definitely one that you can learn to improve your habits over
time. For new entrepreneurs, I recommend seeking assistance from a mentor they
trust and not be afraid to ask for help from colleagues or more experienced
counselors.
While new technologies allow you to act and react faster
than ever, none of these tools replace thinking, deliberating and making your
own decisions. In the end, all businesses deal with people interacting with
other people. Your challenge is to convince them that they are the center of
your mental process.
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